The worms arrived very lively and in a cool substrate, which is surprising for how hot it is outside in SE Texas this time of year. They weren't as large as I was expecting, but certainly were as plentiful!
I must appreciate the fast customer service response I received from Midwest Worms, when I informed them that my first order wasn't what I expected. I got an immediate response promising a new shipment on the next available shipment day, and I wasn't disappointed!